Frequently Asked Questions

Where can I get a test? 
We have two sites open to the public, one located at the Brookline Health Department, 11 Pierce Street, Brookline, MA 02445, and the other at 308 Cushing Street in Hingham, MA 02043.

How do I schedule a test? 
Schedule your test by clicking on the button above, or by visiting mpathy.org/schedule.
 

How much do the tests cost? Do you take insurance?
We can process insurance for symptomatic individuals. Asymptomatic individuals will need to pay $140 for a test, but may seek reimbursement from their insurance provider.

If you need help with the reimbursement process, email us at results@mpathy.org.

I would like a test, but I don't have symptoms. Can I bill my insurance? 

Unfortunately, mPathy is not able to bill insurance directly for asymptomatic patients. You will need to contact your insurance to see in what circumstances they cover asymptomatic testing. However, mPathy is happy to assist you in the reimbursement process.

 

Contact (339) 201-5516 or email results@mpathy.org to obtain an itemized receipt for reimbursement. 


What kind of tests do you offer?
We currently offer a PCR test administered by a nasal swab.


How long do I have to wait for my results?
You should have your results the day after you are tested. If 2 days go by, please send us an email at results@mpathy.org.

What if I'm not near any of your sites?
Please visit our contact page to get in touch with our team to discuss our flexible, concierge testing services.

 

When are the site hours?

Testing times vary per site. Please see mpathy.org/schedule and click into the location nearest you to see our open hours. 

 

Which symptoms are required for insurance coverage?
In order to fit the CDC criteria, you must have a fever/chills, a cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, a headache, new loss of taste or smell, a sore throat, congestion or runny nose, nausea or vomiting, or diarrhea. 

 

Who is eligible for testing at your sites?

Our testing sites are open to everyone.

 

How old do you need to be to be tested?

We can test any age. However, we ask that if you would like to test an infant under 12 months of age, that you contact your primary care physician prior to testing.

 

I know I have been exposed to COVID-19. When should I get tested? Can I bill my insurance?​

If you have been exposed to COVID-19,  current data suggests getting tested 4-5 days after the exposure, or at the onset of symptoms. ​Currently, we can only process insurance for symptomatic patients. Anyone can seek reimbursement from their insurance after they've been tested. 

I need a test but I don't have insurance. What are my options? 

If you are designated as a close contact by the Public Health Department, or showing symptoms of Covid-19 as defined by the CDC, and do not have insurance, the town of Brookline will pay for your test at the Brookline testing site. If you are not a close contact and not experiencing symptoms, you will have to pay out of pocket at the Brookline testing site.

 

If you do not see your question listed here, or would like to connect with one of our team members, you can reach us here
 

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CONTACT US​

info@mpathy.org

Tel: 339-201-5516