Frequently Asked Questions

Women with Masks

Where can I get a test? 
We have one site open to the public at 308 Cushing Street in Hingham, MA 02043.

How do I schedule a test? 
Schedule your test by clicking on the button above, or by visiting mpathy.org/schedule.
 

How much do the tests cost? Do you take insurance?
Our partner lab can process insurance for symptomatic individuals. Asymptomatic individuals will need to pay in advance of testing. The cost for testing is $140 per test.

If you need help obtaining an itemized receipt, please email us at results@mpathy.org, however we cannot directly assist in seeking reimbursement for a test or coordinate with insurance providers on your behalf.

I would like a test, but I don't have symptoms. Can I bill my insurance? 

mPathy does not currently bill insurance directly for asymptomatic patients. We cannot guarantee that insurance will be able to cover the cost of a test, or assist with reimbursement beyond providing a receipt for the services provides.

 

If you need a receipt, please email receipts@mpathy.org to obtain an itemized record of your visit and payment. 


What kind of tests do you offer?
We currently offer a PCR test administered by a nasal swab.


How long do I have to wait for my results?
Your results are typically returned in 1 - 2 days. If 2 days pass by and you have not yet received a result, please send us an email at results@mpathy.org.

What if I'm not near any of your sites?
Please visit our contact page to get in touch with our team to discuss our flexible, concierge testing services.

 

When are the site hours?

Testing times vary per site. Please see mpathy.org/schedule and click into the location nearest you to see our open hours. 

Who is eligible for testing at your sites?

Our testing sites are open to everyone.

 

How old do you need to be to be tested?

We can test individuals of any age. However, we ask that if you would like to test an infant under 12 months of age, that you contact your primary care physician prior to testing.

 

I know I have been exposed to COVID-19. When should I get tested?

If you have been exposed to COVID-19,  current data suggests getting tested 4-5 days after the exposure, or at the onset of symptoms.

If you do not see your question listed here, or would like to connect with one of our team members, you can reach us here